Shipping policy

 

Thank you for visiting imogen ruby.
If you are local to our physical shop in Steyning, West Sussex you can collect your order direct from us free of charge. We aim to have all orders ready within 48 hours and once you have received your collection email you will be able to collect anytime our shop is open. 

UK

We endeavour to get your order to you as promptly as possible using Royal Mail postage. Our postage is automatically calculated on our website, based on the weight/size of the items you order to ensure that you receive the best possible price for postage. 

We use a standard tracked delivery that aims to be delivered in 2-3 working days. 

We offer free delivery for orders over £45. 

Rest of the World

Unfortunately we have currently had to pause postage to the rest of the world, including Northern Ireland. Hopefully we will be able to resume this in the near future.